purchased wrong version (upgrade not full)

Discussion in 'Installation and Configuration' started by JenniferS3, Sep 13, 2017.

  1. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,039
    Hello, we have initiated the refund. The amount will reflect on your account within 5-7 business days.
     
  2. AmberA2

    AmberA2 Bit Poster

    Messages:
    4
    I have also accidently purchased, please share refund procedure.
     
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,039
    Hello, we have sent you a private message. Please help us with your purchased reference number over there for initiating the refund.
     
  4. Denzel

    Denzel

    Messages:
    1
    Hi I have purchased wrong version of the parallel even though I had an old parallel which I have forgotten the key. So I need a refun or please help from being an old customer
     
  5. Tharun@Parallels

    Tharun@Parallels Staff Member

    Messages:
    18
    Hello, We have sent you a DM asking for purchase information. Please reply back to the personal DM with all the information requested and not here in the public forum. Thanks.
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,039
    Hello, please help us with your purchased reference number.
     
  7. MohamadK

    MohamadK

    Messages:
    1
    Hello, I bought an upgrade instead of the standard license. Please refund me so I can buy the correct one. Best Regards
    Ref: 339974351
     
  8. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,039
    Hello, we have initiated a refund of €49.99 for your purchase of Parallels Desktop for Mac Pro upgrade. The amount will reflect on your account within five to seven business days.
     

Share This Page