purchased wrong version (upgrade not full)

Hi I have purchased wrong version of the parallel even though I had an old parallel which I have forgotten the key. So I need a refun or please help from being an old customer
 
Hi I have purchased wrong version of the parallel even though I had an old parallel which I have forgotten the key. So I need a refun or please help from being an old customer
Hello, We have sent you a DM asking for purchase information. Please reply back to the personal DM with all the information requested and not here in the public forum. Thanks.
 
Hello, I bought an upgrade instead of the standard license. Please refund me so I can buy the correct one. Best Regards
Ref: 339974351
 
Hello, I bought an upgrade instead of the standard license. Please refund me so I can buy the correct one. Best Regards
Ref: 339974351
Hello, we have initiated a refund of €49.99 for your purchase of Parallels Desktop for Mac Pro upgrade. The amount will reflect on your account within five to seven business days.
 
Just did the same - ref 343399613. Have you guys ever considered requesting the previously licence key as part of the upgrade purchase procedure, rather than AFTER purchase, to avoid the confusion? I just automatically chose the lowest cost option.
 
Just did the same - ref 343399613. Have you guys ever considered requesting the previously licence key as part of the upgrade purchase procedure, rather than AFTER purchase, to avoid the confusion? I just automatically chose the lowest cost option.
Hello, we have initiated the refund for your Parallels Desktop for Mac Pro upgrade. The amount will reflect in your account within 5-7 business days.
 
I am in the same boat, bought upgrade instead of the full version. Please refund me so I pay purchase the correct version.

Thanks.
 
Dear Reader, made the same mistake. Could you refund my upgrade option? Will buy a normale license right now.

Thanks in advanced,
Martijn van Westerlaak

ps. Maybe good idee for the upgrade users to add extra package for a upgrade version to normal for the rest of the amount?
 
Dear Reader, made the same mistake. Could you refund my upgrade option? Will buy a normale license right now.

Thanks in advanced,
Martijn van Westerlaak

ps. Maybe good idee for the upgrade users to add extra package for a upgrade version to normal for the rest of the amount?
Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.
 
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