Refund request

[R__17]

Hello
I want to request a refund because I was not satisfied with Parallels.

Best regards.

 

[ChristopherP13]

I am requesting a refund on my annual subscription. It renewed and I tried to reach someone within 3 hours of it doing so and couldn't. I don't even have a MacBook or MacOS based computer at all anymore so I literally couldn't even use this if I wanted to. Please refund this annual subscription I just paid for using on a computer I no longer have.

 

[R__17]

Hello
I would like to request a refund because I was not satisfied with Parallels.
#506487811
Best regards.

 

[JadaD]

Hello, I would like to request a refund. I haven't used parallels in months and was not aware that it was subscription based. I read the forums and saw that other customers were able to cancel their subscriptions and had refunds generated by helpful staff members.
Thank you in advance. #5349249
Best Regards, Jada

 

[CristianS7]

Hi,
I recently purchased Parallels online and have tried to request a refund through Cleverbridge, and have been left in a constant loop conversation with a chatbot. can I please request and have the refund processed here? My order number is 508586376.
Thanks

 

[R__17]

Refund Request for Order #506487811- Repeated Requests Ignored: Dear Parallels Support, I am requesting a refund for my purchase made on Jun 20, Order #506487811. I have submitted multiple refund requests since June 23, but have not received any response or resolution. Please process my refund as soon as possible. I am still within a reasonable timeframe to request this, and your lack of response is unacceptable. i kept on sending requests before the 30-day policy expired, but no one answered me

 

[MohammadY1]

I purchased the Parallels macbook pro edition wrongly 3 days ago and i want to return the purchase but i am unable to find the return link, if someone can post the returns link or if a staff member can initiate my return request that would be great.

 

[NoahL6]

Hello, I would like to request a refund.
The product in question is parallels desktop macos Pro edition for a 1 year duration

Order ID: 510535997

I'm only 3 days into the purchase but it's not meeting my needs.
Thanks a lot in advance!

 

[MohammadY1]

does anyone from Parallels reply here???

 

[Tany1]

Hi,

I purchased Parallels Desktop to run Windows 11 on my MacBook, but I've been encountering continuous issues including system freezes and compatibility problems with my software.

I've tried troubleshooting, but the issues persist, and the software does not meet my expectations. I'd like to request a refund as per your 30-day satisfaction guarantee.

Order Number: 510831346
Purchase Date: 5/8/2025

I appreciate your help.

Regards,

 

[DmytroK2]

Good afternoon team. I would like to request a refund for the Parallels subscription. I cancelled it and was accidentally charged again. Would you be able to help me out and how long does it takes to get it? Thanks for your time.

 

[Dr.R11]

I am writing to formally request a refund for my recent purchase of Parallels. Unfortunately, the product does not meet my needs, and I would like to initiate a return as per your refund policy.

Your Cleverbridge reference number: 516645966

Invoice date: Sep 30, 2025
Invoice number: AKD-736121848514
I would appreciate it if you could process my refund at your earliest convenience. Please let me know if you need any additional information from my side.

Thank you for your assistance.

Best regards,
Dr Rifad Haque

 

[Avinash Bundhoo]

I am writing to formally request a refund for my recent purchase of Parallels. Unfortunately, the product does not meet my needs, and I would like to initiate a return as per your refund policy.

Your Cleverbridge reference number: 516645966

Invoice date: Sep 30, 2025
Invoice number: AKD-736121848514
I would appreciate it if you could process my refund at your earliest convenience. Please let me know if you need any additional information from my side.

Thank you for your assistance.

Best regards,
Dr Rifad Haque

Hello,
Thank you for reaching out.
For your refund request, please open a support ticket by following the steps below:
1. Sign in to your Parallels account using the link: https://my.myparallels.com/login .
Make sure your Parallels Desktop license is registered.
2. Go to the Support page. ( https://my.parallels.com/support/ )
3. Select your product and the category of your question.
Enter a short issue description or key words into the search box.
4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options.
Note: Parallels Desktop support is only provided in English.
Thank you.

 

[NgwahD]

Dear Parallels Support,
I am writing to request a refund for my recent purchase of a Parallels Desktop license. Due to unforeseen circumstances, I am unable to use the software and would appreciate a full refund in accordance with your return policy. My purchase was made within the last 30 days.
Please let me know if you need any additional information to process my request.
Thank you for your assistance.
Best regards,

 

[MdS41]

I am writing to formally request a refund for my recent purchase of Parallels renewal. I was supposed to cancel the subscription, unfortunately it total slipped out of my mind. I would like to request refund the purchase.

Cleverbridge Order id: 514718766
Transaction ID: 35S82178R3018250R

Invoice date: Oct 13, 2025
I would appreciate it if you could process my refund at your earliest convenience. Please let me know if you need any additional information from my side.

Thank you

 

[高橋愛奈P]

Hi,

I have had parallels for one year and was not aware it had been set up to automatically renew.
I don't need Parallels for now. So I would like to request a refund.

many thanks,
高橋愛奈

 

[高橋愛奈P]

Hi, Parallels Team

I have had parallels for one year and was not aware it had been set up to renew automatically.
Parallels Desktop for Mac Business Edition (1 Year)
Reference: 516777694
Too expensive for me, so I would like to request a refund, then let me choose another project?
Would you mind helping me?

thanks,
高橋愛奈

 

[Fauxan1]

Hello,
I have had Parallels for a year and didn't know it automatically renewed. Since I don't need Parallels anymore I would like to request a refund

 

[wjz1]

Subject: Refund Request for Incorrect Parallels Product Purchase (Cleverbridge Order id： 522213271)

Dear Parallels Support Team,

I'm reaching out to request a refund for my recent purchase of ["Parallels Desktop 26 for Mac Standard Edition "] with Order No. [522213271], which I made on Nov.21.2025

Unfortunately, I purchased the wrong product -- I needed a full license (or "the correct version X") but accidentally bought the upgrade license (or "version Y") instead. This product does not fit my needs, and I haven't activated or used it at all.

Could you please assist me with processing a full refund for this order? I've attached my order confirmation and any relevant details for your reference.

Thank you for your help and understanding.

Best regards,
JINGWEI WU
1098xxxxxx@xx.com

 

[ValeriT]

I've purchased upgrade istead of new Desktop Pro - Please refund me so I purchase the right one!

Here is order:

522704704