Refund Request

[PaulG49]

Good afternoon,

I have been using Parallels to run windows on my mac for a good amount of 2025. I have stopped using it for a couple of months now as I have gotten a new desktop, I had set it to renew automatically, and it had just charged to my account on January 28th. Since I no longer use Parallels, I wish to request a refund on this yearly purchase. Thank you for your time, and please let me know if there's anything you need from me.

Paul A. Guzman

 

[Trishna Oobeyram]

Good afternoon,

I have been using Parallels to run windows on my mac for a good amount of 2025. I have stopped using it for a couple of months now as I have gotten a new desktop, I had set it to renew automatically, and it had just charged to my account on January 28th. Since I no longer use Parallels, I wish to request a refund on this yearly purchase. Thank you for your time, and please let me know if there's anything you need from me.

Paul A. Guzman

Hello @PaulG49
Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
https://kb.parallels.com/6571
Once submitted, a support representative will be happy to assist you further with the refund process.
If you have any difficulties in creating a support ticket, please let us know.
Thank you.

 

[Himanish]

I no longer use this software even though I have been using it for the last 4 years. I didn't need to renew my license key. Give me money back for the charge, I am asking on the day that I have been charged.