subscribtion

Good afternoon, I have been using Parallels to run windows on my mac for a good amount of 2025. I have stopped using it for a couple of months now as I have gotten a new desktop, I had set it to renew automatically, and it had just charged to my account on January 28th. Since I no longer use...

I just wanted to leave some honest feedback about the cancellation process, because it genuinely affects whether I would ever use Parallels again. The product itself is very good, I had no main issues with performance or features, and I would absolutely consider subscribing again in the future...

I downloaded Parallels for my macbook and chose the Try for 14 days free option, and cancelled it the next day, but it's requesting payment from me and when I check my subscriptions the expiration date appears as 20.10.2026! I didn't make any payment, and I didn't finish the 14 days and I don't...

Hello, I'd like to cancel the automatic renewal of my Parallels Desktop for Mac Pro Edition (1 Year) subscription. Reference num: 485908295 According to the message I received, my subscription will renew automatically on 22/11/2025 for €119.99/year. I'd like to ensure it does not renew and...

For the standard user using this as a way to run a Windows 11 VM. Is their any reason to really buy Pro over Standard? Also I tend to not go with the subscription and just buy it once every few years. I don't really see much of a preformance bump from one year to the next. What do most...

Followed all instructions but there is definitely no available way, space or button to cancel my 30 days trial of Parallels Desktop 20. Please cancel my subscription immediately. I already (one day ago...) sent a message to Parallels Support regarding this same issue (Ticket 5148897) to no...

Hello, I signed up for parallels while in college using my college email address. I thought I had canceled my parallels subscription but received a charge today on my credit card. I tried to sign in but the issue is that the email I used for the parallels account was an old college email I...

Is there any way to run Adobe on my parallels windows VM without me having to log out on my main Macbook?

Last year we wanted to lower the number of licenses on our subscription from 5 to 3. We were told that wasn't possible on an active subscription. We were told to cancel our subscription and when it expired we could renew it with 3 licenses instead of 5. The subscription is now expired...

After many attempts to login to my account to cancel the subscription, I am writing here as the support is inactive. I need to cancel subscription 454098356 as I don't need it anymore. Any help here?

Hello, I have a subscription and am trying to use Toolbox on Windows (I use Virtualization on Mac) and am getting a message that Toolbox has been activated on 3 different machines and needs an additional license. I assure you, there is one machine with it, and only one. Can I have my...

I made my payment on alipay but the subscription didn't continue

I have moved to another city and need to change my address for the next and future subscription bills. It looks like it's not possible in the dashboard and my profile. Haven't you implemented such a simple and important feature? How can I change the address? I need the correct address on the...

I have moved to another city and need to change my address for the next and future subscription invoices. It looks like it's not possible in the dashboard and my profile. Haven't you implemented such a simple and important feature? How can I change the address? I need the correct address on the...

Hello, I have few questions which i couldn't find solution by myself so I hope you'll be able to help me. At the moment I have installed my windows and subscribed the free 14 days trial. However when I can't access my subscription key because when I go to preferences it wants to redirect me to...

Is it possible to pause a subscription until Apple Silicon is supported? I am currently unable to use Parallels since I only have the M1 MBP and can only sit and watch the time tick off of my existing subscription.

Hi, After updated parallel lite, they ask me too purchase it, I didn't want to purchase it but I needed to backup my files so I enrolled in the subscription and after backup my files I will disable it but when I have done it, it didn't work and now I paid the 80$. Can someone help me ?

wish someone can help me. My Parallel desktop lite subscription expired today so I follow the link to renew it and actually I verify though my bank account that I have done the transcation but my renewal is "pending" so I am loosing my time and I cannot use anymore windows. Does someone know why...