"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration' started by Gamesurgeon, May 14, 2014.

  1. JeffA3

    JeffA3 Bit Poster

    Messages:
    3
    Hello. I've been using Parallels Desktop 10 on my Mac for years. Today, when I attempt to run it I'm getting a notice asking me to activate and when I enter the license #, I get a message saying number of activations exceeded. What is the resolution? Thank you.
     
  2. JeffA3

    JeffA3 Bit Poster

    Messages:
    3
    Hello. I've been using Parallels Desktop 10 on my Mac for years. Today, when I attempt to run it I'm getting a notice asking me to activate and when I enter the license #, I get a message saying number of activations exceeded. What is the resolution?
     
  3. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,457
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  4. JeffA3

    JeffA3 Bit Poster

    Messages:
    3
    Ajith,

    Hello. Thank you for your prompt reply to my inquiry. Step 1 did not work. Step 2 did work. Thank you again for your prompt assistance! Take care and have a good day.
     
  5. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,457
    You are welcome. Feel free to reach out to us anytime for support.
     
  6. AntonP4

    AntonP4

    Messages:
    1
    Hi, I've just transferred from a 2016 MBP to a 2019 MBP and received the same license limit, can I please get it reset?
     
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,228
    Hi, dome, please check the activation issue.
     
  8. Jeffrey3

    Jeffrey3 Bit Poster

    Messages:
    1
    I need help moving my license to a new mac.
     
  9. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,228
    Hi, I cannot find your license in Parallels account. Could you please send me your key in private message? I'll check it for you
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,228
    Thanks a lot for your reply.
    Key has been reset, please check.
     
  11. AlexanderB12

    AlexanderB12 Bit Poster

    Messages:
    1
    Hello.
    Trying to migrate from one computer to another, when activating a license, I'm getting an error: "Your product license has reached the activation limit.".
    How can I activate my license on the other computer?
     
  12. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,457
    Unable to locate an activation key with the account you are logged in. Reply to our private message with the activation key to check.
     
  13. BethD

    BethD Bit Poster

    Messages:
    1
    Hi,
    I need to deactivate the previous registration of my product key and start over. Can you please help?
    We have a user who needs to use parallels but can't because of this error message -
    "Your Product Activation Key Reached Its Activation Limit..."
    The previous users have already left the company.
    Thanks
     
  14. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,228
    Hi, please provide us with the license key and email address which has been used for the license registration.
    Please send the requested info via private message.
     
  15. StanL

    StanL Bit Poster

    Messages:
    2
    Hi, switched Macs and also having the same issue where I need to have my license reset.

    thanks,
    Stan
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,228
    Hi please perform steps from this KB article and let us know the results.
     
  17. StanL

    StanL Bit Poster

    Messages:
    2
    No luck, old Mac was wiped and OS reinstalled.
     
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,228
    Then please provide us with your key via the private message.
     
  19. FlorianV

    FlorianV Bit Poster

    Messages:
    1
    Hi,

    Hardware problems with my Mac, temporarily using another one, and also getting the "Your product license has reached the activation limit" message.

    How do I solve this?

    I tried this link: https://kb.parallels.com/123461. but I don't see the sign out option and also don't get a "activate on this mac".

    Thanks.
     
  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,228
    Hi, I didn't find the license key in your Parallels account. Could you please send it to us via the private message?
     

Share This Page