"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration of Parallels Desktop' started by Gamesurgeon, May 14, 2014.

  1. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hi, your key has been reset, please check the issue and let us know the results.
     
  2. ToddW3

    ToddW3 Bit poster

    Messages:
    2
    Worked! Thank you so much! Installing now.
     
  3. PetarC

    PetarC Bit poster

    Messages:
    2
    Hi,
    after bringing back my laptop from service i figure out that Parallels is logged out and it can be reactivated cause of "Your product license has reached the activation limit" message...
    I am using Parallels 11 for Mac...
     
  4. PennU

    PennU Bit poster

    Messages:
    2
    Hi,
    I am having the same problem that everyone else in this thread is. My Mac recently died and I had to purchase a new one. Upon entering my license in Parallels 10 I received the message that "your product activation key reached it's activation limit and cannot be used to activate Parallels Desktop."

    Any help would be appreciated.

    Thank you,
    PennU
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hi, your key has been reset, please activate and check.
     
    PetarC likes this.
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hi, I've made necessary changes with your key, please check the issue and let us know how it works.
     
  7. ChrisW27

    ChrisW27 Bit poster

    Messages:
    1
    I've activated my Parallels 13 to many times. Can someone please reset it so I can fresh install. Thank you
     
  8. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Done, please check the activation issue and let us know the results.
     
  9. PetarC

    PetarC Bit poster

    Messages:
    2
    Work fine! Support great as always! Thanks
     
  10. PennU

    PennU Bit poster

    Messages:
    2
    Hi Maria,
    I'm still getting the activation error with Parallels 10. Please let me know what I can do on my end to make this work.
    Thank you,
    PennU
     
  11. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hi, please provide me with your license key via the private message.
     
  12. SvenR1

    SvenR1 Bit poster

    Messages:
    2
    Hi, I purchased a Parallels Desktop 11 license and wanted to install it on my iMac 2011. but there is an error message that tell me that a all licenses are already in use and that I have to purchase an additional license. On my MacBook Pro 2012 this error message don't appear and I can use parallels in the usual way.

    Can someone please help me?
     
  13. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hi, I've found in your account 2 Parallels Desktop 11 licenses and make necessary changes with both keys. Please check the activation issue and let us know how it works.
     
  14. SvenR1

    SvenR1 Bit poster

    Messages:
    2
    Hello Maria
    Thanks, it worked.
    I can finally continue working.
    Many thanks
    Sven
     
    Maria@Parallels likes this.
  15. RaymondG1

    RaymondG1 Bit poster

    Messages:
    4
    I have purchased a new MacBook Air and I am receiving an error message that I have reached my activation limit, but I signed out of the old MacBook Pro, etc. Please reset my activations
     
  16. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset your Parallels Desktop 11 key. Try to activate again and check.
     
  17. F.D

    F.D Bit poster

    Messages:
    1
    I am having an issue with activating my license key on a new MacBook Pro. I have signed out of my previous MacBook and deleted the software there.
    Your help is appreciated.
     
  18. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hello, your Parallels Desktop 11 has been reset, please check the issue.
     
  19. ChristianH12

    ChristianH12 Bit poster

    Messages:
    5
    Hi, i have an old 10 License I had never used since a couple of years and I'd like to install on an older Mac. Is there a chance to reset this license?

    Thanks in advance
    Christian
     
  20. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     

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