How can I deactivate my Parallels Desktop 10 license

A

AleksandrV

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I am trying to move parallels to a new computer. But when I enter activation code I got this error

Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

How can I deactivate my Parallels Desktop 10 license on my old mac?

Thanks
Alex
 
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Same here with Paralles Desktop 14 ... I forgot to sign out on the old Mac.
The Mac is sold and now I'm trying to activate Parallels Desktop on my new Mac ...
Please reset my activation!

Kindest regards,
Alex
 
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I follow this instructions
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command:
prlsrvctl activate-license-online

Still doesn't work!!!
 
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FelipeD said:
I follow this instructions
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command:
prlsrvctl activate-license-online

Still doesn't work!!!
Click to expand...
Hi, please elaborate the issue you are facing with Parallels Desktop license key to assist you further.
 
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While our license subscription was being renewed, my device lost activation.
when I asked my colleagues, 3 machines is actively using the license. Parallels is installed with same license on 2 more devices, but those devices haven't been operated for a long time. Instead of these devices, I lost the activation on my actively used device. My friend canceled the activation from one of the active devices. I was able to activate my Parallels. Could you reset our license to deactivate from these two unused devices?
 
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KaanB said:
While our license subscription was being renewed, my device lost activation.
when I asked my colleagues, 3 machines is actively using the license. Parallels is installed with same license on 2 more devices, but those devices haven't been operated for a long time. Instead of these devices, I lost the activation on my actively used device. My friend canceled the activation from one of the active devices. I was able to activate my Parallels. Could you reset our license to deactivate from these two unused devices?
Click to expand...
Hello, kindly check your inbox.
 
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I cannnot remember what Mac was activated my license.
I have one Parallels 14 license. And now I cannnot activate that license because other Mac is still activated.
Could you deactivate a my license?
 
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