refund

Regarding reference #498905601(Cleverbridge reference number), I have been a long-time user of Parallels and subscribed to your service a year ago. Unfortunately, I overlooked the automatic renewal setting, and today my subscription was renewed without my intention. Furthermore, I noticed that...

Dear Parallels Support Team, I would like to request a refund for my recent purchase (Reference Number: 501926609). The payment was made by mistake and I do not wish to use the product. Please let me know if any further information is required to process the refund. Thank you for your...

I purchased a Parallels Pro license and requested a refund. However, the refund still hasn't been credited to my credit card. It's already been more than 7 days since I received the refund email. Can somebody help?

I ended up paying for a new subscription when I was only a few months into my yearly subscription, it was only when I downloaded the latest update that it told me there was a bug as follows: Fixes the issue that led to an active Parallels Desktop license being shown as expired.

Hello. I sent you a refund request on April 10th because Parallels is running anything but well on my Macbook M4. The laptop gets extremely hot when using Parallels, which I don't like at all.[Parallels #5241213]. I demand a prompt refund of my money.

I want a refund for the renewal of paralells desktop, i haven't been using it and after 1 year the auto renewal made a billing on my credit card, i don't have money to afford this anymore and i need help

I accidentally bought the upgrade for MAC standard edition when I was intending to buy the full edition not just the upgrade. i just need a complete refund so I can purchase the right product. I have put in an email refund request and try to contact over the phone, but I cannot get a response...

Hello, I have not used my Parallels Desktop for Mac subscription in over a year. Last year (2024) I went back and forth trying to cancel my auto-renewal. They wouldn't give me a refund last year but I know I at least canceled my subscription so I wouldn't be charged again this year (2025). Well...

Good Afternoon, I have just received a bank notification that a payment was authorised for parallels, I bought this product a year ago, and whilst it had suited my needs and is indeed an awesome product, i wasn't aware that it auto renewed, and I don't have the funds currently to afford that...

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Hi Parralels team, I no longer use this software and just noticed it auto-renewed today. Please refund and cancel my parralels subscription. I still like your software but have no need for it at this time. Let me know if you need any further details, Thanks, Muiris

Hey there, Since you guys make it nearly impossible to talk to someone or request a refund without knowing the email address of the account, I'm posting here! I cancelled this subscription several months ago, and it recently started billing me again. The problem is, I don't have the email...

Hi Parallels, I cancelled the auto renew subscription over the summer. I was charged for Parallels Desktop for Mac Pro Edition in the middle of night to my surprise. The reference# is 487367059 I'd like to have this refunded ASAP. Thank you.

Hello, I bought the paralles standard version for a year through Alipay, but the activation code did not arrive, so I went to the dealer to buy it. The activation code purchased via Alipay has arrived, but I don't need it anymore. Can you get me a refund, thanks Email:jiyonghua2014@outlook.com...

I was not aware that my auto-renewal hadn't been cancelled and I was billed for standard edition today. I've been trying to find a way to get a refund but I keep getting stuck in this loop where I get sent to a chatbot that sends me to complete a form, and the form sends me an automated email...

I have purchased a subscription for parallels by mistake, realised this immediately and requested a refund via the website. I have submitted the same form multiple times now and have never heard from anyone. Is it possible to cancel my order and submit a refund as the purchase was less than 30...

How do I get a refund? I forgot to turn off the auto-renew for my subscription.

I subscribed to Parallels Desktop for Mac Pro Edition (1 year) yesterday, I own two Macs, one at my place of residence and one on my person, however now I can only activate it on one device, I'm wondering if this is because I've reached my activation limit? I'm now trying to figure out how I'm...

我昨天订阅了 Parallels Desktop for Mac Pro Edition（1 年），我有两台 Mac，一台在我家，一台在我身上，但现在我只能在一台设备上激活它，我想知道这是不是因为我已经达到了激活限制？我现在想弄清楚我应该如何在两台 Mac 上使用它，但我不想花比我必须花的更多的钱，因为我只是一个学生，没有更多的钱了。如果没有办法解决这个问题，我想我需要退款，因为订阅不能解决我的需求。

Hi, I have had parallels for a number of years and was not aware it had been set up to automatically renew. I no longer have use for parallels after changing my machines so I would like to request a refund. many thanks, Eoghan