refund

I am writing to request a refund for a recent charge on my account. Last year, I subscribed to the Parallels Desktop Student & Educator Edition for $69. At the time, I was a student and needed the software for academic purposes. However, I no longer require the software this year and had...

Hello - I needed to purchase the Pro verrsion for class and was not sent a discount code in time. I'd like to requests a partial refund for the discount amount. This is for reference number 500291599.

I purchased the Standard version but need a refund as I ended up needing to purchase the Pro version. However, I was not sent a confirmation email for my purchase so have no reference aside from the bank debit of my purchase. Please advise, thank you.

Regarding reference #498905601(Cleverbridge reference number), I have been a long-time user of Parallels and subscribed to your service a year ago. Unfortunately, I overlooked the automatic renewal setting, and today my subscription was renewed without my intention. Furthermore, I noticed that...

Dear Parallels Support Team, I would like to request a refund for my recent purchase (Reference Number: 501926609). The payment was made by mistake and I do not wish to use the product. Please let me know if any further information is required to process the refund. Thank you for your...

I purchased a Parallels Pro license and requested a refund. However, the refund still hasn't been credited to my credit card. It's already been more than 7 days since I received the refund email. Can somebody help?

I ended up paying for a new subscription when I was only a few months into my yearly subscription, it was only when I downloaded the latest update that it told me there was a bug as follows: Fixes the issue that led to an active Parallels Desktop license being shown as expired.

Hello. I sent you a refund request on April 10th because Parallels is running anything but well on my Macbook M4. The laptop gets extremely hot when using Parallels, which I don't like at all.[Parallels #5241213]. I demand a prompt refund of my money.

I want a refund for the renewal of paralells desktop, i haven't been using it and after 1 year the auto renewal made a billing on my credit card, i don't have money to afford this anymore and i need help

I accidentally bought the upgrade for MAC standard edition when I was intending to buy the full edition not just the upgrade. i just need a complete refund so I can purchase the right product. I have put in an email refund request and try to contact over the phone, but I cannot get a response...

Hello, I have not used my Parallels Desktop for Mac subscription in over a year. Last year (2024) I went back and forth trying to cancel my auto-renewal. They wouldn't give me a refund last year but I know I at least canceled my subscription so I wouldn't be charged again this year (2025). Well...

Good Afternoon, I have just received a bank notification that a payment was authorised for parallels, I bought this product a year ago, and whilst it had suited my needs and is indeed an awesome product, i wasn't aware that it auto renewed, and I don't have the funds currently to afford that...

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Hi Parralels team, I no longer use this software and just noticed it auto-renewed today. Please refund and cancel my parralels subscription. I still like your software but have no need for it at this time. Let me know if you need any further details, Thanks, Muiris

Hey there, Since you guys make it nearly impossible to talk to someone or request a refund without knowing the email address of the account, I'm posting here! I cancelled this subscription several months ago, and it recently started billing me again. The problem is, I don't have the email...

Hi Parallels, I cancelled the auto renew subscription over the summer. I was charged for Parallels Desktop for Mac Pro Edition in the middle of night to my surprise. The reference# is 487367059 I'd like to have this refunded ASAP. Thank you.

Hello, I bought the paralles standard version for a year through Alipay, but the activation code did not arrive, so I went to the dealer to buy it. The activation code purchased via Alipay has arrived, but I don't need it anymore. Can you get me a refund, thanks Email:jiyonghua2014@outlook.com...

I was not aware that my auto-renewal hadn't been cancelled and I was billed for standard edition today. I've been trying to find a way to get a refund but I keep getting stuck in this loop where I get sent to a chatbot that sends me to complete a form, and the form sends me an automated email...

I have purchased a subscription for parallels by mistake, realised this immediately and requested a refund via the website. I have submitted the same form multiple times now and have never heard from anyone. Is it possible to cancel my order and submit a refund as the purchase was less than 30...

How do I get a refund? I forgot to turn off the auto-renew for my subscription.