How can I deactivate my Parallels Desktop 10 license

Discussion in 'General Questions' started by AleksandrV, Apr 29, 2017.

  1. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    566
    Hi Elihay. Please check our private message.
     
  2. BrianT7

    BrianT7 Bit Poster

    Messages:
    2
    Thanks - this worked after a second try.
     
  3. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    797
    Hi @BrianT7 , Glad that your issue is resolved.
     
  4. DavidJ22

    DavidJ22

    Messages:
    1
    I just got a new computer but can't activate my code because it says I've reach my limit. Can you reset/remove my current install so I can reinstall Desktop 10? Thanks!
    -David
     
  5. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    797
    Hi @DavidJ22 , we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate.
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  6. JeanR3

    JeanR3 Bit Poster

    Messages:
    1
    Hello I heed some help, could you please help me ? I have that issue: You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
    my initial disk failed on one computer, then I try to reinstall the same parallels on another computer and I get this error. could you please help?
     

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