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Discussion in 'Installation and Configuration' started by ScottC4, Nov 12, 2015.
Please feel free to reach out anytime.
Hi we've reset your key, please check the issue. Also please use this KB for more info
can you please reset my account activation number.?
getting this msg atm :
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
I Have 2 Activation Keys, and I have the same problem for both.
We have reset the activation key's. Please follow the instructions below:
1. Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
2. Quit Parallels Desktop and restart it.
i have the same problem. can you please reset my account activation number.? getting this msg atm : You have reached the maximum number of activations...
I would be glad to help you, Please check your private message and reply back to us.
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
I need some help with activating my parallels desktop 11 for Mac license. My Parallels has been working fine for a while. My macbook broke and our IT gave me a new one but moved my SSD to avoid the nuisance of installing all the apps and moving all the data. Now when I try to launch parallels, i see that it asks for the license. I enter the license key and then it tells me that it has to activate the license on this macbook and deactivate on any other mac (i don't have any other mac, but i can understand parallels confusion). When I click on activate on this mac, it gives me the error saying the maximum number of activations have reached. I ran the command in the message above but I get the following:
$ prlsrvctl activate-license-online
Failed to activate the license: Unable to confirm the product license. Please activate the product first.
Can you please help me with this?
You're welcome FawazA1 ! Feel free to reach us anytime, we will be happy to help.
Hello ??? anybody there ???
We have made changes. Try to activate again.
Thanks, worked a treat!
Glad to know that. Feel free to reach us for further assistance.
If you're activating Parallels Desktop for Mac or Parallels Desktop for Mac Pro Edition, ensure that you have signed in to your user account in the Parallels cloud.
To ensure the valid sign-in status enter the command:
prlsrvctl web-portal signin email@example.com
where firstname.lastname@example.org is the email of your Parallels user account. Type your Parallels account password when prompted.
tRY THIS one and you will sure this is working .
I have a similar circumstance where I restored from a time machine backup and I am unable to activate my instance of Parallels. I am prompted with a license already in use error. Can someone assist?
Glad to see your suggestion to resolve the issue.
We have made some changes. Try to activate Parallels Desktop.
That worked! Thank you very much for the prompt response!
You are very welcome! Feel free to reach us for further assistance.
Hi @Keith Quinn
We've made the necessary changes. Please try to activate & keep us posted.