Parallels 9- Can't get trial version

Discussion in 'Installation and Configuration of Parallels Desktop' started by Lukasz_, Oct 1, 2013.

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  1. Zayden

    Zayden Bit poster

    Messages:
    1
    Hi, i just downloaded parallel today and im getting the same exclamation mark next to my email address when trying to get a trial.
     
  2. TheKerno

    TheKerno Bit poster

    Messages:
    1
    Please send me a trial licence registration key

    Hi, I'm getting the same red exclamation mark issue. I actually raised a support ticket several weeks ago but never got a response. I really can't understand why you guys just don't fix this issue without having to research and post on the forum - it's hardly a great introduction to your company and product. Anyway, can you send me a trial licence key please? And if I do get this working and decide to purchase, can I still get it at the discounted rate? Seems like the least you could do for all this stuffing around.
     
  3. Mikey.u

    Mikey.u Bit poster

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    I've also experienced the same issue. I'm trying to get the trial version but my email i greyed out and I just get that weird red exclamation mark next to it!
     
  4. DaliborS

    DaliborS Bit poster

    Messages:
    1
    Hello, same problem cant get trial activation... please send me a code to mail

    Thanks alot
     
  5. BrotherLuigi

    BrotherLuigi Bit poster

    Messages:
    3
    Hi there, I am experiencing the same problem. Could I please get a code?
     
  6. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    122
    Hi Zayden,

    Please check your inbox for a 14 days trial Key.

    Thanks,
    Manoj Kumar.
     
  7. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    122
    Hi TheKerno,

    Please check your inbox for a 14 days trial Key.

    Thanks,
    Manoj Kumar.
     
  8. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    122
    Hi Mikey.u,

    Please check your inbox for a 14 days trial Key.

    Thanks,
    Manoj Kumar.
     
  9. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    122
    Hi DaliborS,

    Please check your inbox for a 14 days trial Key.

    Thanks,
    Manoj Kumar.
     
  10. BrotherLuigi

    BrotherLuigi Bit poster

    Messages:
    3
    Hi Manoj,

    I'm having the same issue where my email is greyed out and I receive a red exclamation mark next to it,
    Please help!
     
  11. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    122
    Hi BrotherLuigi,

    Please check your inbox for a 14 days trial Key.

    Thanks,
    Manoj Kumar.
     
  12. belialNZ

    belialNZ Bit poster

    Messages:
    1
    I am experiencing the same problem, greyed out email with an uninformative red exclamation mark.

    Problem Report ID : 43430760
     
  13. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    377
    Hello belianlNZ,

    Thank you for providing us with the Problem Report ID.

    Please check your private message for the 14 days trial key.
     
  14. Johannes

    Johannes Bit poster

    Messages:
    1
    "parallels desktop cannot connect to internet in order to complete your product activation"

    This is what I am getting.
    Could anyone help me with this?

    Thanks in advance.

    NOTE: I am only trying to get a trial.
     
  15. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    553
    Hi Johannes,

    please generate a problem report ID as suggested at http://kb.parallels.com/9058 and reply us the problem report ID.
     
  16. Durvesh

    Durvesh Bit poster

    Messages:
    1
    Hi,

    I get error Unable to request trial key, can you pls send me Activation key. I downloaded it yesterday but never able to by pass for trial version.

    Thanks
     
  17. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    377
    Hi Durvesh,

    Please perform the steps given below :

    1. Generate a Problem Report ID and send us in private message. ( http://kb.parallels.com/9058 )

    2. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)

    3. If it still shows a red exclamation mark with another e-mail address – collect second Problem Report ID please. ( As suggested at http://kb.parallels.com/9058 ) and send that ID in private message as well

    4. We will Provide you with a trial license to activate Parallels Desktop on your Mac.
     
  18. KingBandy

    KingBandy Bit poster

    Messages:
    2
    Yeah I seem to be getting the greyed out email with an exclamation mark as well. Any chance for a 14 day trial thing? :)
     
  19. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    553
    Hi KingBandy,

    1. Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
    2. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
    3. If it still shows a red exclamation mark with another e-mail address – collect second Problem Report ID please. ( As suggested at http://kb.parallels.com/9058 ) and send that ID as well.
    4. We will Provide you with a trial license to activate Parallels Desktop on your Mac.
     
  20. KingBandy

    KingBandy Bit poster

    Messages:
    2
    Thanks for getting back to me so quick. My report ID is :43743653. It won't let me change my email.
     
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