Parallels 9- Can't get trial version

Lukasz_ · Oct 1, 2013

Hi,

I am trying to test Parallels 9 first, so I click "download trial" in the Parallels Desktop activation menu, then I type in name, e-mail and country, again "download trial" and that's when a pops-up a window stating that there is internet connection problem. Internet works properly an I do not have any firewalls switched on. Does anyone know hot to deal with it?

I'm using OSX 10.8.5

AlexeyB2 · Oct 29, 2013

@Lance000. Thanks a lot. That worked for me.

JohnnyPhantom · Oct 31, 2013

I have the same email problem preventing me from getting a trail key for parallels 9, is there a fix?

AlexeyB2 · Oct 31, 2013

JohnnyPhantom said:
I have the same email problem preventing me from getting a trail key for parallels 9, is there a fix?

For all those experiencing this issue, this may help you out:http://kb.parallels.com/en/113744, just download and run Fix hosts for PDfM.zip, which will fix your host files. It works for me, because I just realized I edited my host files before.

Mannaerts · Nov 3, 2013

Can't get a trial key either because of the email problem :s
Can you send me one please?

Thx in advance

Mannaerts · Nov 3, 2013

AlexeyB2 said:
For all those experiencing this issue, this may help you out:http://kb.parallels.com/en/113744, just download and run Fix hosts for PDfM.zip, which will fix your host files. It works for me, because I just realized I edited my host files before.

Doesn't work for me at all as i don't have the internet connection issue, just the email issue where it is greyed out with an exclamation mark

George92 · Nov 3, 2013

I'm having the EXACT same problem with the exclamation mark as well!

I definitely have not changed my HOSTS file as I'm attempting to install on a new(ish) macbook.

Please can I have some help? I've purchased a student license through 'onthehub' and want to get set up with Windows 8.1 before they verify my student eligibility and issue me my purchased key (which will likely be Tuesday at the earliest.)

Please help! Thanks

ChenkaiW · Nov 4, 2013

I am also having this problem. Can you send me a trial key?

Caottleb · Nov 4, 2013

can someone please send me a trial key? i am having the same problem as all of the people above.

JohnnySm62 · Nov 6, 2013

I’m having the same problem as ITworksLLC. Can I get a trial key, too?

PaulDV · Nov 6, 2013

I've check my email and there is no email with the key for the trial. I keep getting an exclamation mark for my email but the mark does not state what the problem is.

ConanT · Nov 7, 2013

I have the same issue on the pop-up window saying 'internet connection problem', can anyone help?

Judisanjoko · Nov 8, 2013

Andrew..i have similar problem with the internet connection. please help. it says unable to request trial key. please check your network connection.
Thanks before

Schatz · Nov 9, 2013

Well, I'm having the same problem with the exclamation mark as well, Email (correct) greyed out and unable to get the trial key.
Please help, thanks in advance...

AugustAlso · Nov 11, 2013

I'm also having the problem with the greyed-out but correct email, exclamation point etc. I wonder how long this has been going on?
Any kind of help would be much appreciated!

CallumS · Nov 12, 2013

I am also having this problem, could i please have a trial key?

TheodorHolmen · Nov 25, 2013

I having the same problem , what to do ?

drmajd · Nov 26, 2013

i downloaded the file and activation went smooth but the parallel didn't work after activation ???

Alicev · Dec 1, 2013

I'm also having the problem with the greyed-out but correct email, exclamation point etc. pls pm key

RHB1027 · Dec 3, 2013

I cannot get this working either.... not a good sign if I can't get the trial started.

IoanRo · Dec 5, 2013

I'm having a similar problem, being unable to get a trial key due to something related to my email address (the email address is disabled and has an red exclamation point on the right). Can I still get the trial key, please?