Parallels license has reached its activation limit

Discussion in 'Licensing and Activation' started by PhilipR5, Jan 14, 2020.

  1. 淳毅E

    淳毅E Bit poster

    Messages:
    1
    Hi, I'm also facing the same issue when I try to activate my Parallels on my new macbook.
    Could you help me to solve this issue?
    Thanks!
     
  2. StefanS43

    StefanS43 Bit poster

    Messages:
    2
    Pretty poor that with the one-time purchase of Parallels Desktop for Mac you claim "No expiration date". This is clearly not the case. Please can you contact me to discuss refund, alternatively to reset my activation limit?
     
  3. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.
     
  4. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.
     
  5. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.
     
  6. MiloZ

    MiloZ Bit poster

    Messages:
    1
    I have version 15 which I haven't used for a while. I recently acquired a new Intel-based Mac to run some needed legacy software. When trying to activate my Parallels I've been hit with this error. Can you please help?
     
  7. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    254
    Hello MiloZ,

    We have made the required changes, kindly confirm if you are able to activate Parallels Desktop.
     
  8. RustyP

    RustyP Bit poster

    Messages:
    1
    Hi there

    Your product license has reached the activation limit.


    When transferring to new device. Please advise on how to proceed
     
  9. baquang2910

    baquang2910 Bit poster

    Messages:
    2
    Hi, I'm also facing the same issue when I try to activate my Parallels on my new macbook.
    Could you help me to solve this issue?
    Thanks!
     
  10. baquang2910

    baquang2910 Bit poster

    Messages:
    2
    Updated. Admin helped to reset all, thanks for prompt action.
     
  11. cuongtv51

    cuongtv51 Bit poster

    Messages:
    1
    Hi, I'm also facing the same issue when I try to activate my Parallels on my new macbook pro m1.
    Could you help me to solve this issue?
    Thanks!
     
  12. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    254
    Hello cuongtv51,

    To aid in resolving this issue, we have sent you a private message requesting more information.

    We will await your response.
     
  13. GG_6

    GG_6 Bit poster

    Messages:
    3
    Hello there,
    I'm trying to install my Parallels Desktop 17 licence, but I'm facing the same issue as already described here: "This license has reached its activation limit and can no longer be used to activate new product copies."
    Can you please fix this?
    Thanks!
     
  14. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    254

    Hello GG_6,

    We have sent you a private message requesting more information to resolve this issue.
    Kindly respond privately.
     
  15. GraceC5

    GraceC5 Bit poster

    Messages:
    1
    Hi Parallels team,

    I have the same issue and im very confused as to why there is an activation limit if we are able to use the license on a single computer at a time?

    Can you please reset my activation count too.

    Thanks!
     
  16. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    302
    Hello @GraceC5
    Kindly check your personal message.
    Regards,
     
  17. Schafsmann

    Schafsmann Bit poster

    Messages:
    1
    Dear Parallels team,
    I'm on the same boat: Got a new mac and cannot activate my license for Parallels 17: "This license has reached its activation limit and can no longer be used to activate new product copies." Please, kindly reset my activation count.
    Kind regards!
     
  18. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    302
    Hello @Schafsmann
    Kindly check your personal message.
    Regards,
     
  19. MichaelS192

    MichaelS192 Bit poster

    Messages:
    1
    Hi,
    Same problem for my Parallels 16 license key on a new Mac. I no longer have the old Mac.
    Please help.
    Michael
     
  20. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    404
    Hello Michael,

    Thank you for your feedback.

    We have deactivated the license from your old Mac.
    Please retry reactivating the license on your new machine.
    For more information on moving your license and virtual machines to a new mac, please go to the link https://kb.parallels.com/123461

    Thanks
     

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