"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration of Parallels Desktop' started by Gamesurgeon, May 14, 2014.

  1. GuyK

    GuyK Bit poster

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    1
    I've installed a new Logic Board and now my parallels would not activate... Says my key has been activated so many times!
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi Aaron5,

    We have made the changes, try to activate again.

    Thanks,
    Ajith M.
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made the changes, try to activate again.

    Thanks,
    Ajith M.
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made the changes, try to activate again. If you are still unable to activate, please open Terminal from your Mac and execute this command:
    prlsrvctl activate-license-online

    Thanks,
    Ajith M.
     
  5. ChrisV4

    ChrisV4 Bit poster

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    1
    Hello,

    I have a similar issue as this, but with Parallels Desktop 11 on my Mac. After dealing with hardware issues and rebuilding my Macbook Air a few times, I broke down and ended up buying a new Macbook Pro last week, only to have Parallels refuse to activate. While I know my license is valid on 5 items, I actually only need it activated on a single device, (but I cannot even activate that). Shouldn't applying the activation code on this system AUTOMATICALLY deactivate the other devices (per the alert when I try to activate?)

    Thanks,

    -Chris V.
     
  6. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hello ChrisV4,

    As per our licensing policy, one license can be activated on a single Mac. We have made the changes, try to activate again.

    Thanks,
    Ajith M.
     
  7. FlorianC1

    FlorianC1 Bit poster

    Messages:
    1
    Hello,
    same problem here, I have changed my logic board and the maximum activation has reached. Can you reset my activation numbers, please.
    Thanks for support!
    Florian
     
  8. EchoS

    EchoS Bit poster

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    1
    Hello support team, I have downloaded the parallel for mac trial version august 24th and was unable to use the trial 14 days because I was called away until now (Sept 18th). Since I wasn't really able to try the software to really know if it was what I needed. i downloaded and installed another trial period but I can't open it. How can I start another trial?
     
  9. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made the changes. Try to activate Parallels Desktop again.
     
  10. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We don't have an option of extending trial or activating another trial on same Mac. If you wish to try you can buy a full version from our website and use it, you can apply for refund within 30 days from the date of purchase.
     
  11. DirkD3

    DirkD3 Bit poster

    Messages:
    1
    Dear Support,
    I had the mainboard of my activated machine replaced and parallels needs to be activated again. Please reset the existing machine activation.
    Dirk
     
  12. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi DirkD3,
    Confirm the version you are trying to reactivate.
     
  13. DirkD2

    DirkD2 Bit poster

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    The lice
     
  14. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hello DirkD2,
    We have deleted your previous post as you have posted the license in public and also made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  15. iciconnect

    iciconnect Member

    Messages:
    25
    Hello, my previous Mac Died :( do to the bad logic Board. I have a backup I made with TimeMachine of the entire system. I'm now up and running on my replacement Mac Pro. I tried to use Parallels it request me to purchase Parallels again since it says: You have reached the maximum number of activations available for your activation key. Is there any way I could still use the same key on my replacement Mac Pro? I haven't been able to use Parallels in several months since my Mac died. Today I replaced it with this 2009 Mac Pro. This will be the only system with Parallels installed. This is the only Mac I own.
     
  16. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hello Bruce_Hooper,
    We have made the changes. Try to activate Parallels Desktop again and check.
     
    iciconnect likes this.
  17. iciconnect

    iciconnect Member

    Messages:
    25
    Thank you!!:)
     
  18. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
  19. KatieG

    KatieG Bit poster

    Messages:
    1
    Hello,
    My MacBook Air was stolen and has since been replaced. I'm unable to use my activation key to activate Parallels 12 on my new computer (and I have no way of deactivating Parallels on the stolen computer). Can you please assist?
    Thanks,
    Katie
     
    Last edited: Oct 6, 2016
  20. Hello KatieG,
    Please check your private message and reply back to us.
     

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