How can I deactivate my Parallels Desktop 10 license

Discussion in 'General Questions' started by AleksandrV, Apr 29, 2017.

  1. DonaldB3

    DonaldB3 Bit Poster

    Messages:
    1
    Got a new computer, cannot deactivate Parallels desktop 10. Please reset the info. Thank you.
     
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,046
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  3. BenL6

    BenL6 Bit Poster

    Messages:
    1
    Hi I have the same issue, can you please reset my info? Cheers
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Hi, we've changed your key's internal settings, please check the issue.
     
  5. ZIMZ

    ZIMZ Bit Poster

    Messages:
    71
    We are glad that we are able to assist you in resolving the issue. If you have any more questions, feel free to reach out.
     
  6. ZIMZ

    ZIMZ Bit Poster

    Messages:
    71
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
    Maria@Parallels likes this.
  7. YilanX

    YilanX Bit Poster

    Messages:
    2
    I changed to a new Mac and cannot activate my parallel 10 on the new Mac. Please help.
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Hi, your key has been reset, please check.
     
  9. NeilA3

    NeilA3 Bit Poster

    Messages:
    2
    Hi there, I'm also having problems transferring a Parallels 10 license from one computer to another. Can you please advise?
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Hi, I didn't find any key in your account neil.a*********@whites*****rs.com,
    please reply me back on the private message with your license key.
     
  11. NeilA3

    NeilA3 Bit Poster

    Messages:
    2
    Have replied in private, thanks!
     
  12. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Done, please check.
     
  13. OlafK5

    OlafK5 Bit Poster

    Messages:
    2
    Hello,
    i have same Problem with Parallels 10.
    after Backup on my new iMac can't Activate Parallels 10 while follow Answer:
    "Ihr Produktaktivierungsschl├╝ssel hat seine Aktivierungsgrenze erreicht"

    can anywhere reset the Activation process?

    Thanks!
     
  14. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Hi, your Parallels Desktop 10 key has been reset, please check the issue.
     
  15. OlafK5

    OlafK5 Bit Poster

    Messages:
    2
    Great the activation has now worked again

    Thanks,
    Olaf
     
  16. JinW2

    JinW2 Bit Poster

    Messages:
    1
    I have the same issue .. I have purchased version 8(full), version 10(full) and version 11(upgrade). I cannot install version 11 to my new Mac. Please reset my info. thanks
     
  17. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Hi, done, please check the activation issue.
     
  18. phukhang92

    phukhang92 Bit Poster

    Messages:
    1
    Same issue here. I tried to follow the steps to deactivate but it doesn't work.
     
    Last edited by a moderator: Oct 25, 2019
  19. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Hi, we didn't find any keys in your account.
    Please send it to us via the pm.
     
  20. Mrdosa

    Mrdosa

    Messages:
    1
    I have migrated to a new mac and am trying to activate my license on this new laptop. Please advice.
     

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