how to deactivate my Parallel Desktop license key and transfer to my new Mac

Discussion in 'Installation and Configuration' started by FabCafeT, Jan 17, 2017.

  1. TimL11

    TimL11 Bit Poster

    Messages:
    2
    Hello. I have the same problem with several previous Mac's. Because Hardware of my previous Macs has been replaced and one died i am unable to delete it anymore. Can you please deactivate my old Macs? Thanks!
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,549
    Hey, your Parallels Desktop 9 key has been deactivated, please check the issue and let us know if it's not that case.
     
  3. TimL11

    TimL11 Bit Poster

    Messages:
    2
    Hello Maria. I am sorry. But it's about my Parallels Desktop 12 Key for Mac, not the old 9 key. Can you please deactivate that. Thank you.
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,549
    Thank for clarifying, changed settings of your Parallels Desktop 12, please activate and check.
     
  5. RichardS33

    RichardS33 Bit Poster

    Messages:
    1
    Hello - I am trying to deactivate my Parallels license in order to activate on a new machine, but nothing is working. Please advise. Thank you.
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,549
    Hi, we've changed your Parallels Desktop 11 key's settings, please try to transfer your key once again.
     
  7. Jose10

    Jose10 Bit Poster

    Messages:
    4
    Can you deactivate my Parallels Desktop 11. I sold my MacBook Pro, and I can't close the session. I have tried to activate on new iMac, but is not working. Too many activations.
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,549
    Your license has been deactivated, please check the issue.
     

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