Parallels 9- Can't get trial version

Discussion in 'Installation and Configuration' started by Lukasz_, Oct 1, 2013.

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  1. priscillas

    priscillas

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    Can I also get a trial key? I'm having the red exclamation mark preventing me from getting a key on the request trial key screen.

    Thanks!
     
  2. EmeDoll

    EmeDoll

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    trial key

    i need help i can't get my trial key for the activation of parallels please help me !
     
  3. EmeDoll

    EmeDoll

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    2
    14 day trial code

    i can't fine the code!, i have checked my email and in the spam but i can't seem to get one! someone help me!
     
  4. Abdul@Parallels

    Abdul@Parallels Parallels Support Parallels Support

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    597
  5. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

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    Hello priscillas,

    Please follow the steps as suggested at http://kb.parallels.com/121072 and check if you are able to activate the trial version of Parallels Desktop 9 for Mac.
     
  6. DebbieT

    DebbieT

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    1
    Trying shorter email address worked for me

    I was having the same problem with not being able to get a trial code because of my email address and the red exclamation point. Not wanting to wait for a trial code to be sent to me, I decided to register under a different, shorter email address. It worked. Incidentally, the email address I originally tried, a gmail address, is 20 characters long before the @ symbol. The new one is a yahoo address and only 12 characters long before the @ symbol. I'm curious about the length of the other email addresses that are failing, and whether that may have something to do with it, or if it's the combination of a long email address with a gmail account? Might be helpful to the developers if when you ask for a trial key, maybe tell them what type of email address you are trying to use (gmail, yahoo, hotmail, etc.), and how long it is (before the @ symbol). Might also help others who come here to see if there are some email parameters to avoid when registering a new account.
     
  7. MarianK

    MarianK

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    1
    Unable to request Trial Key Report Problem ID 47251654
    Can you send me Trial key ?

    Thx
     
  8. LeVisal

    LeVisal

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    Im having the same problem
     
  9. juliaplow

    juliaplow Kilo Poster

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    130
  10. Crystal

    Crystal

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    1
    I am having the issue where I go to get a Trial Key, and the red exclamation mark pops up next to my email. The email is correct and auto filled in. Help
     
  11. Abdul@Parallels

    Abdul@Parallels Parallels Support Parallels Support

    Messages:
    597
    Hi Crystal,

    Please make sure that the email address which you entered doesn't contain capital letters (Upper Case). Please refer to http://kb.parallels.com/121072
     
  12. MitchellN

    MitchellN

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    1
    I am also having this problem. The email field is autofilling and when I press "Get Trial" a red exclamation point comes up. Any help would be grate.
     
  13. juliaplow

    juliaplow Kilo Poster

    Messages:
    130
  14. I keep getting the email field auto completing with data also. Will it help if I clear my cookies and internet history?
     
  15. TTcubby

    TTcubby Bit Poster

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    1
    Same issue, showing network problem, I need a trial key for testing the Parallel.

    Many Thanks
     
  16. PSerles

    PSerles Bit Poster

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    1
    Hi, I'm having the red exclamation mark problem as well. Could you please send me a trial key? Thanks in advance.
     
  17. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    763
    Hi PSerles,

    Please follow the steps suggested at http://kb.parallels.com/121072 to resolve the issue.
     
  18. Anders_Busk

    Anders_Busk Bit Poster

    Messages:
    2
    I'm having activation issues. I have a upgrade key for Parallels 9, and a full key for Parallels 7. On the activation key my upgrade key is accepted fine, but in the second field for the previous key, nothing happens when I enter the key. If I change a letter it shows that it's a wrong key, but if it's the right one nothing happens, the activate button stays inactive, and I don't have a get trail button.

    How do I activate my product?
     

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  19. juliaplow

    juliaplow Kilo Poster

    Messages:
    130
    Hello,

    Please create support request here:
    http://www.parallels.com/products/desktop/support/request/

    Our support team will check what is wrong with your licenses and will suggest a solution
     
  20. Anders_Busk

    Anders_Busk Bit Poster

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