Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    666
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  2. BenjaminS8

    BenjaminS8 Bit Poster

    Messages:
    2
    I also have this issue. I deactivated properly as per instructions on one Mac and my second Mac still claims the license key is not available. Please help.
     
  3. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello BenjaminS8, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
    BenjaminS8 likes this.
  4. BenjaminS8

    BenjaminS8 Bit Poster

    Messages:
    2
    It works! Thank you so much.
     
  5. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  6. JeffW6

    JeffW6

    Messages:
    1
    I am having the exact same issue with my parallels desktop 11 license. Tried to activate it in a new macbook (couldn't find a way to deactivate in the old macbook), but it says maximum activation has reached. Looks like some reset is needed from you end. Please help!
     
  7. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello JeffW6, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  8. LoganK1

    LoganK1 Bit Poster

    Messages:
    1
    I'm having the same issue with my Parallels Desktop 11 license.
     
  9. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello LoganK1, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  10. ChristophB4

    ChristophB4 Bit Poster

    Messages:
    2
    Good evening,
    just run into the same problem with my Parallels 10 license after changing my MacBook a second time due to hardware problems:
    maxim number of activations reached....
    Can you please help?

    Thanks in advance

    CB
     
  11. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    1,959
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  12. ChristophB4

    ChristophB4 Bit Poster

    Messages:
    2
    Great!!!!
    Really many thanks, after excuting the terminal command everything works

    That is a really fast support!!!!!

    Many thanks again Ajith!
     
  13. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  14. ManishT

    ManishT Bit Poster

    Messages:
    1
    Hi there!

    I'll jump on the band wagon here. I'm getting this error message and I'm unable to manually deactivate it because I no longer have access to my old Mac. Can you reset my license for Parallels 10? Thank you.
     
  15. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    Hi @ManishT, we have reset the license key limit. Please restart Parallels Desktop to reactivate with the same key. If the issue persists, please try the below steps to activate it: 1.Please navigate through Apple menu> Application> Terminal. 2. Execute this command : prlsrvctl activate-license-online
     
    ManishT likes this.
  16. ChartonS

    ChartonS

    Messages:
    1
    I am also experiencing the same issue, just upgraded to a new macbook pro. How can I get my license reset?
     
  17. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello ChartonS, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  18. PetraE

    PetraE Bit Poster

    Messages:
    2
    I'm having the same issue. I'm trying to deactivate license from one Mac to use on a different Mac.
     
  19. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    666
    Hi PetraE. We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online > and try with the activation.
     
  20. HuyH2

    HuyH2

    Messages:
    1
    Hello, I'm having a similar issue where I cannot logout of parallels desktop on my old mac to activate it on my new mac. It keeps saying that there is no internet connection even though every other application (chrome, etc.) is connected. Can you please reset my key so I can activate it on my new machine. Thanks in advance.
     

    Attached Files:

Share This Page