Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello HuyH2, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it.
     
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    1,959
    We have received your email reply for to this thread for merging multiple licenses. We suggest you reply to our private message to check and assist you.
     
  3. MarceloC2

    MarceloC2 Bit Poster

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    2
    I'm also having the same issue, just upgraded to a new Macbook Pro. How can I get my license reset?
     
  4. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    1,959
    May I know the macOS X version on your new MacBook Pro?
     
  5. MarceloC2

    MarceloC2 Bit Poster

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    2
    It's 10.13.6
     
  6. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    1,959
    Unfortunately, you cannot install Parallels Desktop 10 on High Sierra as it is not compatible.
     
  7. Chester2

    Chester2

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    1
    I'm having the same issue. I buy a new latest version of parallels desktop and try to move the easier version to another MacBook.
    But logically I have two independent serials so that I suppose to be able to install two versions of parallels on two machines.
     
  8. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    666
    Hi Chester2. We have reset the Parallels Desktop 11 for Mac license key. Please try to activate now and it should work.
     
  9. PatrickH12

    PatrickH12 Bit Poster

    Messages:
    2
    I also have the same issue. I have a version of Parallels Desktop 10 that I would like to move to a new computer. Could you reset the Parallels Desktop 10 (please not the 12 that I own also) for the Mac license key? Thanks
     
  10. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello PatrickH12, We have reset the Parallels Desktop 10 for Mac license key. Please try to activate now and it should work.
     
  11. PatrickH12

    PatrickH12 Bit Poster

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    2
    Thanks, that did the trick, after I used the terminal command to active.
     
  12. FenchurchM

    FenchurchM Bit Poster

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    2
    I am also having same issue after restoring my mac on another system. Please reset my parallels 10 so I can activate on the new IMac. Thanks!
     
  13. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello PatrickH12, You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  14. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello FenchurchM, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  15. JoseL10

    JoseL10 Bit Poster

    Messages:
    2
    Hi all,
    i have the same problem, after reinstall SSOO in my Mac , I try to activate the licence and said the same text. I can't activate . Please!!!
     
  16. kimbongju

    kimbongju Bit Poster

    Messages:
    1
    hi I would like to ask for re-activate for Parallels.
    I forgot the log out from parallels before selling my previous macbook 2 years ago
    How to re-activate? please advice.
    Thank you.
     
  17. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    666
    Hi JoseL10. We have reset the Parallels Desktop 10 for Mac license key. Please try to reactivate now and check if it works.
     
  18. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    666
    Hi kimbongju. We have made the necessary changes to your Parallels Desktop for Mac license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  19. Drizzzt

    Drizzzt

    Messages:
    1
    I have just upgraded to a new mac, I have uninstalled it Parallels from the old mac but now I can't use it because i receive the following message "Unable to confirm the product license. You have reached the maximum number of activations.". Could you please help me?
     
  20. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    748
    Hello Drizzzt, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     

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