Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello HuyH2, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it.
     
  2. Ajith1

    Ajith1 Parallels Support

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    2,719
    We have received your email reply for to this thread for merging multiple licenses. We suggest you reply to our private message to check and assist you.
     
  3. MarceloC2

    MarceloC2 Bit poster

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    I'm also having the same issue, just upgraded to a new Macbook Pro. How can I get my license reset?
     
  4. Ajith1

    Ajith1 Parallels Support

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    2,719
    May I know the macOS X version on your new MacBook Pro?
     
  5. MarceloC2

    MarceloC2 Bit poster

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    2
    It's 10.13.6
     
  6. Ajith1

    Ajith1 Parallels Support

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    2,719
    Unfortunately, you cannot install Parallels Desktop 10 on High Sierra as it is not compatible.
     
  7. Chester2

    Chester2 Bit poster

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    I'm having the same issue. I buy a new latest version of parallels desktop and try to move the easier version to another MacBook.
    But logically I have two independent serials so that I suppose to be able to install two versions of parallels on two machines.
     
  8. Hi Chester2. We have reset the Parallels Desktop 11 for Mac license key. Please try to activate now and it should work.
     
  9. PatrickH12

    PatrickH12 Bit poster

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    2
    I also have the same issue. I have a version of Parallels Desktop 10 that I would like to move to a new computer. Could you reset the Parallels Desktop 10 (please not the 12 that I own also) for the Mac license key? Thanks
     
  10. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello PatrickH12, We have reset the Parallels Desktop 10 for Mac license key. Please try to activate now and it should work.
     
  11. PatrickH12

    PatrickH12 Bit poster

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    2
    Thanks, that did the trick, after I used the terminal command to active.
     
  12. FenchurchM

    FenchurchM Bit poster

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    I am also having same issue after restoring my mac on another system. Please reset my parallels 10 so I can activate on the new IMac. Thanks!
     
  13. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello PatrickH12, You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  14. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello FenchurchM, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  15. JoseL10

    JoseL10 Bit poster

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    2
    Hi all,
    i have the same problem, after reinstall SSOO in my Mac , I try to activate the licence and said the same text. I can't activate . Please!!!
     
  16. kimbongju

    kimbongju Bit poster

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    1
    hi I would like to ask for re-activate for Parallels.
    I forgot the log out from parallels before selling my previous macbook 2 years ago
    How to re-activate? please advice.
    Thank you.
     
  17. Hi JoseL10. We have reset the Parallels Desktop 10 for Mac license key. Please try to reactivate now and check if it works.
     
  18. Hi kimbongju. We have made the necessary changes to your Parallels Desktop for Mac license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  19. Drizzzt

    Drizzzt Bit poster

    Messages:
    1
    I have just upgraded to a new mac, I have uninstalled it Parallels from the old mac but now I can't use it because i receive the following message "Unable to confirm the product license. You have reached the maximum number of activations.". Could you please help me?
     
  20. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello Drizzzt, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     

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