Parallels Desktop disables iSight Camera on Macbook Pro with OS X Sierra

Discussion in 'General Questions' started by BorisP1, Sep 25, 2016.

  1. YU-HANL1

    YU-HANL1 Bit Poster

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    7
    add SCREEN
     

    Attached Files:

  2. Elric

    Elric Parallels Developers

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    1,661
    Note, it is not a fix of the problem. It is just a workaround: it should reset the camera and restore it to work without reboot. It will make camera work even if PD is started
     
    GeorgeA3 likes this.
  3. GeorgeA3

    GeorgeA3 Bit Poster

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    Thanks Elric - the script worked for me when I ran it after starting Parallels. Thanks for providing.
     
  4. YU-HANL1

    YU-HANL1 Bit Poster

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    I try again, it's working!
    I just run the script and FaceTime camera is working, no need to reboot!
    It's just the first time need to reboot!
    Thanks for your help!
     
  5. Guna@Parallels

    Guna@Parallels Parallels Support

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    433
    Sounds great! Feel free to reach us for further assistance, we're here to help you.
     
  6. Guna@Parallels

    Guna@Parallels Parallels Support

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    433
    You are always welcome! Feel free to reach us for further assistance, we're here to help you.
     
  7. Fulvio

    Fulvio Bit Poster

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    This solution works good !!
     
  8. JoelCYYZ

    JoelCYYZ Bit Poster

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    Eric, does this workaround work with other MacBooks and, in particular, my MID-2012 MBA? Thanks in advance!

    Joel
     
  9. Elric

    Elric Parallels Developers

    Messages:
    1,661
    Hi, we observed the behaviour only on Macbook Pro 10,1.
    But you can try.. utility should help in many other cases.
     
  10. JoelCYYZ

    JoelCYYZ Bit Poster

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    Please note that i) the problem also occurs on my MID-2012 MBA and ii) the fix also works on my MID-2012 MBA...
     
  11. Fulvio

    Fulvio Bit Poster

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    Hi, someone has any news about this matter ?
     
  12. JoelCYYZ

    JoelCYYZ Bit Poster

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    Parallels released an update today which fixed a few issues (most notably for me PDF printing with a Windows VM) but has yet to fix this issue....is tehre any update on this?

    Thanks!
     
  13. YU-HANL1

    YU-HANL1 Bit Poster

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    It's solved by 12.1.2(41525).
     
  14. JoelCYYZ

    JoelCYYZ Bit Poster

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    Lucky you because it is NOT solved for me!
     
  15. Fulvio

    Fulvio Bit Poster

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    12.1.2 ... it's not solved for me too !!!
     
  16. PedroC5

    PedroC5

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    This fix didn't work for me. The screen still appears green when I start my webcam with parallels running, even after running the workaround script.
    My mac model is: MacBookPro10,2
     
    TheodoraT likes this.
  17. TheodoraT

    TheodoraT Bit Poster

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    2
    I've done the fix 3 times now. Restarted computer twice. But still no luck for me. PD still disables my camera regardless of using the fix. :(
     
  18. TheodoraT

    TheodoraT Bit Poster

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    2
    Mine the same. Doesn't work for me either.
     
  19. Fulvio

    Fulvio Bit Poster

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    I did an upgrade from El Capitan to Sierra and I have these problems.
    Someone did a fresh install of the Sierra? Always it has the same problems in this case?
     
  20. DennisC3

    DennisC3

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    1
    The workaround suggested above only works when Parallels is shut down. It's simply a way to get your camera back without rebooting the Mac but does not solve the problem of using the camera when Parallels is running. When will the fix be ready? I use the camera daily for meetings over the web.
     

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