General Questions

Post your question about Parallels Desktop here if it doesn't fit into any of the categories above.

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  1. JeffriL

    Having trouble installing Parallels Tools Due to Scale problem

    JeffriL, Apr 20, 2026
    Replies:
    2
    Views:
    705
    Trishna Oobeyram
    Apr 23, 2026
  2. NSAbject

    Paused VM Preventing Sleep

    NSAbject, Nov 13, 2023
    Replies:
    4
    Views:
    6,740
    AnthonyG14
    Apr 23, 2026
  3. KarenG3

    Unauthorized Renewal on Government Credit Charge Card

    KarenG3, Apr 14, 2026
    Replies:
    1
    Views:
    602
    Trishna Oobeyram
    Apr 16, 2026
  4. StevenE4

    Please Help with Turning Off Autorenew

    StevenE4, Apr 16, 2026
    Replies:
    1
    Views:
    576
    StevenE4
    Apr 16, 2026
  5. ts'lixhl

    Parallels Desktop on Mac: Best settings for smoother Windows performance?

    ts'lixhl, Apr 12, 2026
    Replies:
    0
    Views:
    833
    ts'lixhl
    Apr 12, 2026
  6. SeanC25

    Request for Refund - Order 531736291

    SeanC25, Mar 23, 2026
    Replies:
    1
    Views:
    330
    Trishna Oobeyram
    Apr 9, 2026
  7. GENTILG

    Modification du nombre de licenses Parallels sur Mac

    GENTILG, Apr 3, 2026
    Replies:
    1
    Views:
    583
    Trishna Oobeyram
    Apr 9, 2026
  8. AndreaB22

    Updates failure

    AndreaB22, Apr 4, 2026
    Replies:
    2
    Views:
    541
    AndreaB22
    Apr 9, 2026
  9. HonghongS

    Refund Request for auto renew

    HonghongS, Aug 18, 2020 ... 2
    Replies:
    21
    Views:
    9,225
    GregM23
    Apr 9, 2026
  10. ChipM

    Disappearing Cursor Fix?

    ChipM, Jun 8, 2022
    Replies:
    3
    Views:
    7,264
    KrisF
    Apr 6, 2026
  11. ProA2

    How to open "lnk" documents

    ProA2, Apr 3, 2026
    Replies:
    0
    Views:
    421
    ProA2
    Apr 3, 2026
  12. eth

    How do I stop the "Limited-time offer" spam popups?

    eth, Apr 2, 2026
    Replies:
    0
    Views:
    278
    eth
    Apr 2, 2026
  13. JonathanP26

    Need to cancel my student subscription

    JonathanP26, Mar 31, 2026
    Replies:
    0
    Views:
    240
    JonathanP26
    Mar 31, 2026
  14. JohnE16

    Parallels with ARM-based Macs?

    JohnE16, Mar 9, 2025
    Replies:
    6
    Views:
    5,171
    JamesF23
    Mar 31, 2026
  15. YongweiW

    Suppression of reset prompt on Windows XP

    YongweiW, Mar 25, 2026
    Replies:
    0
    Views:
    251
    YongweiW
    Mar 25, 2026
  16. ToddE2

    Unable to change password due to lack of access to authenticator app

    ToddE2, Mar 23, 2026
    Replies:
    1
    Views:
    231
    ToddE2
    Mar 23, 2026
  17. BenL19

    Cannot Cancel Auto Subscription

    BenL19, Mar 20, 2026
    Replies:
    0
    Views:
    368
    BenL19
    Mar 20, 2026
  18. DeepakS8

    Cannot seem to see how to stop auto-renewals as the menu options go around in circles

    DeepakS8, Mar 17, 2026
    Replies:
    0
    Views:
    553
    DeepakS8
    Mar 17, 2026
  19. ManoelaS

    Renew Billing Issue

    ManoelaS, Mar 16, 2026
    Replies:
    0
    Views:
    324
    ManoelaS
    Mar 16, 2026
  20. Parallels User

    Need to Cancel Desktop for Mac Business Edition Subscription immediately -

    Parallels User, Mar 6, 2026
    Replies:
    4
    Views:
    759
    RaimaZ
    Mar 13, 2026
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