help

  1. J

    Can't activate Parallels Toolbox on new MacBook Air

    Hi, so I admittedly jumped a few machines recently because I couldn't make up my mind and I used 3 activations. I cannot activate on my new MacBook Air: the license has reached its activation limit. Can you please clear my subscription so I can move this license to my new system? or show me how...
  2. G

    Need to delete files within parallels to make room, but I can't open it to delete it

    So I made a bit of a mistake. I downloaded a large program for which I thought I had room but didn't. now parallels says I need to free up disc space so I can use it. Thing is, only thing I want to delete to get this room back is the file I was downloading, but I don't know how to find it in my...
  3. Y

    Unsupported host architecture (ARM64)

    I'm using a Mac m1 chip device. I downloaded parallels to play grandRP in GTA 5, but when I try to run it, I get Unsupported host architecture (ARM64) error, how can I solve it? This is my tech report code: 434044046
  4. 9

    Black screen on windows 11 Mac M2 Ventura

    Hello guys I'm on Parallels Standard edition and have a black screen when I start my virtual machine. The problem is that my cursor is stuck in there (I press: ctrl + alt and it works) but the virtual machine keeps being black. I reset it nothing append, I tried multiple solutions but nothing...
  5. Y

    Having issue playing PUBG in Steam

    I have attached the screenshot of what I get According to me, I guess we need to disable secure boot then use this:- bcdedit -set TESTSIGNING OFF But, I am not able to disable secure boot Please help
  6. D

    Modern Warfare 2 not launching on Steam

    I'm on an M1 Air 2020 and I installed MW2 on steam. I tried all kinds of stuff but nothing worked. When I try to launch it, it crashes seconds after. The window of the game doesn't even pop up. Any suggestions?
  7. 5

    Why!!!??

    Why, even in Parallels 8, does Safari open & stay opened after I close down Windows 11 & Parallels? This happened on my Intel MacBook Pro & now the same on my M1 Pro MacBook Pro. This behavior has been in the last few versions of Parallels with Windows 7 through Windows 11. I do not use...
  8. B

    Trial not working

    Hello! I just got my Mac not too long ago. I wanted to try out the trial but it is telling me that the trial has already been used by another user on my mac. I only have one acc on my mac and I have not used Parallels before please help!
  9. C

    Trying to make multiple macOS VMs on M1 MAC

    Hey dear Parallels users, a newbie here. I don't have experience with virtualization so my question might be totally clueless. Sorry in advance! I'm trying to make 4 different sessions, systems, clones, whatever you call it, at the same time. Basically, I need to set up 3 macOS virtual machines...
  10. L

    Adobe Acrobat DC not working with Parallels windows Desktop

    I am able to download Acrobat, but when I try to open the program or open a document for the program nothing pops up except for the icon in the windows bar at the bottom of the screen. When I try to exit out of the program through the only visible icon it doesn't close and I can only get it to...
  11. H

    How can I get more than just 2 dual cores when using my standard Parallels?

    I want to really add more CPU cores to my machine as I Have a lot of it to spare with my Mac-book Pro, but because I am using a purchased Version out right than subscribing a monthly cost, as lately I can't afford it, is there a way, to outright get a pro version or even a way to unlock more...
  12. D

    Parallels Windows 11 Arm Mouse latency

    Hello Everyone, I have been using parallels with windows 11 arm since it first came out and for the entirety of this time using a mouse has given me a lot of latency with anything I do. This makes gaming on parallels practically impossible as there is a quite noticble lag even when just moving...
  13. N

    MS Access crashing when trying to open database files.

    Hello, As a new user to Parallels it was great to be able to use programs I only had access to at on my university PC at home while the university was closed due to the ongoing pandemic. Before Christmas I had to have my Mac replaced due to a hardware issue. I transferred all my files over to...
  14. G

    In games, mouse gets stuck on edges

    Hello. Whenever I am playing a game through Parallels that has a camera-lock feature (where the mouse is in the center of the screen and you drag to move) the mouse continues to move in the background, and ends up stopping all movement when it hits an edge. This severely limits how much the...
  15. O

    Caps lock being wierd on Windows 11

    Hi. I recently did a post that my caps lock wasn't working in one of my games in windows 11, middle click too. I set a middle click shortcut in the parallels desktop menu and it worked perfectly now! So I was wondering, caps lock is probably not configured then. So is there a keyboard shortcuts...
  16. O

    Caps lock not working in spiderman 3 pc edition.

    Hi all. So recently I set up windows 11 to be for gaming with mouse and keyboard optimized for gaming and everything. But in the game spiderman 3 pc, one of the combos is caps lock+left click. It doesn't work. However the caps lock button works in edge and everything else but not the game. it...
  17. K

    Issue with downloading or playing Netflix Videos using Netflix APP

    Hello Everyone, I recently purchased a Macbook Air M1 chip. I downloaded parallels then downloaded all updates (apart from the Windows 11 update), then downloaded the Netflix app, logged in and tried to download a movie and I get the following error message "There was a problem with the...
  18. S

    when Mac resume from deep sleep mode, Parallels freeze and hang.

    macOS version is: 11.4 parallels is: 16.5.0 and I kill parallels. and restart parallels. it is not work. I need restart Mac. and restart parallels. it is back to normal. any suggestion?
  19. J

    How do i fix Launch Error - Unsupported host machine architecture. (ARM64)

    Hello, I have downloaded parallels, i guess you would call it a beta for the Mac M1 chip, and the Windows 10 Pro Insider Preview and it was at first running fine. I was doing this so I can play Apex Legends on my Mac computer and I got all the way to the end. I have both Steam and Origin...
  20. B

    How do I install Android x86 on Parallels?

    Hello everyone, I have downloaded the ISO and made a new CD/DVD (by using TextEdit on the config file) but when I boot, it shows me this Parallels ARM Virtual Machine BIOS and pressing Continue does nothing, just returns me to the main menu and when I go into the boot devices and try to launch...
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