you have entered an upgrade key. Please confirm it with a key from the previous version

Discussion in 'Installation and Configuration' started by Igor Moreira, Jun 12, 2018.

  1. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,069
    Hello, please let us know your query to assist you further.
     
  2. ClayL

    ClayL Bit Poster

    Messages:
    4
    Had a similar issue.
    1. Was prompted to activate my PD 16 while using it.
    2. Entered the PD 16 key, was prompted for a previous key. Enter PD 15 key, license server rejected it.
    3. Downloaded PD 15, installed it. PD 15 key was remembered when starting PD 15. It works fine.
    4. Reinstall PD 16 again, enter PD 16 key, and PD 15 key, license server rejected again.
    It seems the license server does not work correctly.
    What do you need to fix my PD 16?
     
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,069
    Hello, we have sent you a private message. Please help us with both of your license keys over there.
     

Share This Page