Parallels 11 - unable to confirm the product licence?

Glad it worked! Feel free to reach us for further assistance, we're here to help you.

 

Hi guys. I'm having the same issue as everyone else. I've just moved to a new Mac, I've deactivated v11 on my old Mac and now it's saying unable to confirm the product license on my new one. Any help very appreciated. Thanks.

 

Please check your private message and respond, we'll continue from there.

 

Hi! I've moved to a new Mac too, and after my deactivation Parallels Desktop V11 on my old Mac I couldn't activate it on new one. Could you reset my account activation number?

 

Hi, we've reset your key, please also use this KB

 

Thanks Maria! It has worked for me.

 

You are most welcome and we are glad to know that your activation issue has been resolved.

 

Back again, had a battery issue on my last MacBook Pro so I picked up yet another new one - and I'm getting the same issue with activation. (I swear I signed out on the last one before returning it!) Any chance you could reset mine one more time? Thanks!

 

Reset it for you.
And do not forget about this article if somethings goes wrong.

 

I also have a permanent license and have been unable to activate it on a new Mac. I followed all instructions above, but no luck. Thanks!

 

We have made necessary changes, try to activate again.

 

It works. Thanks again!

 

We are glad to hear that! Feel free to reach us anytime for support.

 

Same problems

I have changed the logic board and the hard drive and not going into my account anymore
You have reached the maximum number of activations available for your activation key.

//Tomas

 

We have made necessary changes, try to activate again.

 

It works
Thanks

 

Happy to hear that! Please feel free to reach us for support.

 

Hi, I'm facing the same problem, could you please help me? I switch to a new SSD and Parallels 11 activation is not working. Thank you.

 

We have made necessary changes, try to activate again.