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Discussion in 'Installation and Configuration' started by Igor Moreira, Jun 12, 2018.
We have initiated a refund for the upgrade purchase. Please purchase a full license and use it.
Hi, I can't activate my Parallels Desktop 9 Version.
I entered both the correct key for the upgrade version of Parallels Desktop 9 as well as the correct key for Parallels Desktop 6. It is not working. This key cant be used with this version of Parallels Desktop. I downloaded the installation file with the arrow next to the key in my account. So the installer should not be the problem. Could you please fix this?
Hello, could you provide us with the screenshot of the issue please?
Did you get any specific error/warning message?
Sure, if you let me know how to post a picture here I'll do it. The Message is "
Dieser Schlüssel kann mit dieser Version von Parallels Desktop Build 9.0.24251 nicht benutzt werden.Informationen finden Sie hier."
Hello, I have the same issue that I couldn't activate my Desktop 16 version even if I had type in the license of Desktop 7
My purchase order number is 248218477 thank you!
Hi, I have the same issue that I couldn't activate my Desktop 15 version or Desktop 16 version and below message is displayed after type in the license of Desktop 12.
I feel sorry for you. I'm trying to get my parallels working for more then 8 weeks now but the issue has not yet been solved. I was thinking about buying the new version but since the support is that poor here I think I'll give VMware Fusion a try which is also free at the same time.
Hi I have the key for PD15 and an upgrade key for 16 but it says my old key not approved by the server? I can't activate now,.
Hi, could you please provide us with your key via the private message?