crash

  1. J

    Record window tool crashes

    I have an issue where when I use the "Record Window" tool, it will occasionally just stop/crash on its own. Not only does it stop randomly, it corrupts the file leaving the video unusable. This issue has been going on for years, even through updates of MacOS and Parallels items. Sometimes the...
  2. M

    parallels 17 - windows 11 crashing

    Hi everyone, I am not sure what is going on all of a sudden, but when in a windows 11 VM from an apple MBP, (m1 silicone), if I try to load Microsoft Edge the machine crashes out. I have tried the basic troubleshooting, of restarts, remove app, and re-install, but still no joy unfortunately. It...
  3. T

    Parallels 17/ Win 11 Pro crashes when installing 3rd party programs

    Hi, Fresh install macbook pro14 m1, win11 pro. Parallels 17 and windows up to date. I did get one 32bit 3rd party program to install but when I try to install others it crashes during the install. Windows event viewer only reflects the unexpected shutdown and not what caused it. I've checked...
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    After accept windows updates, my virtual machine don't want to boot.

    Hi, i'm using Parallels Desktop for Mac V16 Standard edition since one and half year for now. Yesterday i was doing windows updates and after that my Windows Virtual Machine crashed and now dont want to boot. It stoping on launching and i dont know what to do now . Cant even get my files onto...
  5. J

    v17 crashes when I create a shortcut to a file.

    The shortcut is created but Parallels crashes and a support file is created and sent to Parallels on restart. (Happened twice)
  6. A

    Game "Icarus" keeps crashing

    See report ID 421203144. Running Icarus via Steam via Windows 11 via Parallels on an m1 macOS 13.2.1 results in inconsistently-spaced repeat crashes. While the lighting in particular has a disproportionate impact on frame rate, it is the randomly-occurring crashes (at least several times per...
  7. N

    Age of Mythology Plays Perfectly, But Crashes 10 - 25 minutes into the game

    Hardware: MacBook Pro M1 Pro 16GB RAM Software: MacOS Ventura 13.2 Parallels software being run: Windows 11 for ARM Program being attempted to run: Age of Mythology Extended Edition (Found on Steam) Hello, I am writing to hopefully get some insight or help on some steps that I can take that I...
  8. G

    Macbook Air M2 Crash

    I'm hoping someone else has had the same issue and has been able to find a solution. My Macbook Air M2 keeps crashing and then restarts many times a day. I returned return my laptop and bought a new one hoping it was a hardware issue but the same issue continued to happen on the new one. Some...
  9. T

    Parallels 17.1.6 crashes on MacOs Ventura 13.1

    Since today my parallels 17.1.6 is not stable anymore en crashes after about 5-10 minutes (with windows 10). Possibly the last update of macOS causes the problem? Anybody an idea?
  10. S

    Parallels Tools killing 22H2 VM

    I've been using a Windows 10 22H2 VM for more than a year, daily. I recently upgraded my Parallels to to 18.1.1 (53328). Shortly thereafter it required me to upgrade Parallels Tools and reboot. Once I did that, it won't boot - I get an "Automatic Repair couldn't repair your PC" error about...
  11. D

    Win 11 on Parallels constantly crashes after update

    I just updated my M1 MacBook Air to the latest macOs Ventura 13.1 and at the same time updated Parallels to version 17.1.6 (51584). The only software I use in Windows is called MemoQ - it's a specialized translation tool that works only in the Windows environment. This is also updated to the...
  12. D

    Repeated kernel panics in macOS Monterey

    Repeated kernel panics. Crashes when waking from sleep. I am using macOS Monterey. I have a Ventura virtual machine running in Parallels. I also updated Parallels to the most recent version. This kernel panic occurs when waking from sleep. Now probably the 7th or 8th kernel panic since this...
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    Uncontrolled VM Shutdown - is it safe to use afterwards?

    Hello, While using Parallels Desktop v18.1.0 (5331) (running Windows 10 on macOS Monterey 12.3.1, on a 27 in 5K Intel iMac), I experienced a crash: There was white noise (?) on the left side for a moment, and my Mac froze and force-restarted after about 20 seconds. When I got back in, I tried...
  14. B

    Latest update crashes when Chrome is installed

    I use Parallels (currently 18.02) to run VMs to do development for work. After the most recent update on my M1 Studio Max, if I create a new M1 Mac VM, and I install Chrome and launch it, the VM crashes. It exits out of Parallels completely, and after launching Chrome again when I reboot, it...
  15. J

    Netflix Windows 11 app crashes when playing downloaded content

    Hi, I am running Parallels Desktop 18 on a M1 Pro MBP. I can watch Netflix on the Netflix Windows 11 app and I can download content, but I can't watch downloaded content. The app crashes every time. It's very frustrating. Does anyone know how to make this work?
  16. F

    LowLevelFatalError - Ghostrunner

    Hi, I am getting a "UE4-Ghostrunner game has crashed and closed" error as soon as the game intro finishes. I am new at parallels and this is my first game on it. I have attached the screenshot, please provide a solution. Thanks.
  17. S

    macOS Ventura 13 crash with a black screen

    In macOS Ventura version 13.0. pd17.1.4 (51567) causes a black screen crash on virtual machines when copying large amounts of data. And all floating window causes programs in coherence mode to disappear until the window is closed.
  18. C

    D3D Device Lost

    Whenever I play a game that uses Unreal Engine, the game always ends up crashing and the following error message appears: "Unreal Engine is exiting due to D3D device being lost." I can restart the game, and it works for a variable amount of time before it crashes again. What can I do to fix...
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    Monterey VM crash on launch

    After I run the latest Monterey update on my native machine I can no longer launch Big Sur or Monterey as a VM. It starts to load and then crashes without any messages. It does look like some graphic glitch, but not sure. I have checked my settings and they seem to look as they should (no issues...
  20. T

    corrupted video-recording file

    Just used parallels tools box video recorder today. Parallel tools box recorder just crashed when it was about 3 hours long. There is a 4gb corrupted mov file left but can not be opened. Are there any solutions? How could I fix the file? It's really important. I used to record a meeting for...
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