crash

Sent tech report: 341011119 Macbook pro 11,3 - running Windows 10. Dual, external thunderbolt displays. Running Parallels Pro - Version 15.1.4 (47270) Under heavy load - Mac freezes and crashes. Have to power off and back on. This started happening last week. Anyone else seen this?

I have been using Parallels Desktop 14 for Mac to run a Windows 10 VM since the former had been released, but now all of a sudden I can no longer use it as prl_vm_app crashes shortly after a successful Windows 10 login. Some experimenting has shown that the issue must be in Parallels Tools...

Let me start by saying Parallels seems the better option for VM, and I was a user many years ago with mixed results but decided to give another go especially as I have just gotten rid of my old tired W10 laptop so PD15 looks perfect. I'm using a iMac i5 16GB RAM, SSD, etc. 10.13.6 all running...

Legends of Runeterra seems to be unable to run inside Windows 10 (64-bit) installations, as it crashes more-or-less immediately when I start it up. It's a game in beta and is looking to be a pretty big thing, so it would be great to get it running in Parallels until there is an official macOS...

I am running Parallels Desktop for Mac version 15.0.0-46967 on macOS 10.14.6 (mojave). I have two guests installed: Windows 10 and Ubuntu 18.04, both with the latest parallels tools. My iMac is the 27-inch, Late 2013 model with an SSD installed in place of the original fusion drive. When...

Hi Im using Parallels 13. I have windows running on parallels with Visio as the main App. When using Visio, I was expecting to be able to use the MacBook Pro trackpad to zoom into the drawing. The zoom-in gesture would be to use 2 fingers (thumb and forefinger) in an outward motion to zoom-in...

Hi there, I installed Skyrim in my Parallels 14 VM, and after installing some mods it said 'd3dx9_43.dll' is missing at game startup and crashed. I saw that this was a common problem with the game / mods itself and the solution was to download the d3dx9_43.dll (Microsoft DirectX 9.0c) from the...

I recently downloaded Parallels 13 to play a game on Steam that only supports Windows. The game is Hakuoki Kyoto Winds and I was able to install it but when I click play... the game runs and a black screen pops up for a few seconds and closes and nothing happens. It's like the game crashed...

I do have a large MS ACCESS DB in my VM with windows 10. If I have this DB open, edit some fields and close it, the whole MAC crashes, an experience I haven't had for years.. the "Blue Screen" of Mac appears and the system reboots. This behavior is not ALWAYS but more and more often occurring in...

Hey guys, i got a problem, i am not able to troubleshoot at my own. Yesterday i want to start Parallels 12. Instead of opening my VM a window popped up saying, that the program crashes and if i want to send it to apple. Reinstalling did not work, the console says: (screenshot) Installing...

Parallels' Developer Certificate which is used for the code signature for Parallels Desktop 12 expired Monday, October 22, 2018 at 12:11:00 AM UTC. This is causing Parallels Desktop 12 to crash on launch with the following: Exception Type: EXC_CRASH (Code Signature Invalid) Exception...

When unarchiving my Windows 10 VM, my Macbook Pro hangs and I get a kernel panic. During the archival process the MacBook got stuck as well, so I suspect a corruption. Any ideas on how to proceed? Thanks! System Info High Sierra 10.13.4 MacBook Pro (Retina, 15-inch, Mid 2014)

I'm getting a regular, once or twice a day, crash where the the Windows screen stops responding and panels and buttons flicker colour and transparency. I can't quit applications or navigate anything so have to do a hard reset. I have not changed my VM configuration, just upgraded Mac OS from...

I had installed Parallels on my iMac with a windows 10 vm. And then iMac broke down. Burnt power unit and who knows what else. It deosnt turn on at all. I opened it, removed the disk and plant it on a PC. I can see the contents with hfsexplorer and extract them at the PC. I extracted the whole...

Hi all, I was trying to run a 3D game on Windows 10 using Parallels 13. My MacBook Pro fans ran at very high speed and the computer eventually shut down. It happened 2 times before I decided to uninstall Parallels 13. What is the problem here and did it do anything harmful to my computer? My...

I am unable to start my Linux Mint VM under Parallels 13 after yesterday's critical security patch. Upon clicking on the VM in the Parallels Management window (or clicking on the configuration wheel) dscl crashes. I am going to try a reinstall of Parallels. A fix please Parallels!!

Hello, I am very happy with the paralells software, but I have one question. I so badly want to play Minecraft for Windows 10, on my Windows guest OS. I have tried other games with steam, and they work. And the regular JAVA version of Minecraft works fine, but the problem is when I try the...

Dear all, I am experiencing the following problem since 2-3 months: Situation: Occasionally, during high activity of Windows (I can hear the fans work heavily and can see in the activity monitor of the mac that CPUs are at 400%) my Mac shuts down completely The screen will go black, the apple...