license

Hi There, after installing Parallels on a "new" Macbook (with apples migration-assistant), Parallels was doing an upgrade by starting it. I don't want an upgrade, but there was no other chance to start it. Now it asks me to buy an upgrade for 129,99€... Does anybody now how I can downgrade it...

I have a boxed Parallels version that I no longer use and wish to sell on eBay. How do I remove the license from my account so a new person can activate it?

I have already updated my credit card information twice so that my Parallels license can be updated. The payment has also been made, but I am not receiving any license. At the same time, Parallels keeps asking me to make the payment again. I can't open a support ticket without a valid license.

Hi, I would like to know the difference between Permanent licenses and subscriptions. I have an active permanet licence with an expired subscrption. 1st questions: Is there any fee to be paid yearly for the licence or it should be paid just once, at the time I bought it? 2nd question: How may...

I just bought a subscription of Parallel Desktop for MAC, and activated my license key. But when I tried to launch the program, I got a message that it cannot be operated and license server rejected it.

Hey guys, so I'm here to ask for some help. My father gave me his parallels account, which was installed on his macbook air. I am now trying to install it on my iMac. The license is for Parallels 17. I was able to download it and to insert the license but in the end, once it takes the...

Hello, I have a subscription and am trying to use Toolbox on Windows (I use Virtualization on Mac) and am getting a message that Toolbox has been activated on 3 different machines and needs an additional license. I assure you, there is one machine with it, and only one. Can I have my...

Hello, I'm unable to use my Parallels software on my M1 Pro MacBook. Everything was working for about two weeks, but suddenly I'm getting a message that reads: "The product license was disabled." every time I try to use my activation key. I am only using Parallels on one computer. Any help...

What kind of piss poor programming is this? License activation limit?! Just deactivate my old device! I'm so glad I didn't upgrade to 17.x (which has been pushed on me) or 18. I paid for a license. I should not have any hinderance in using that license. No matter how many times I have to...

Hello, I wanted to try parallels so I downloaded it from Appstore and instantly turned off the automaticall subscription renewal.. I expected it to work for 14 days and then stop.. Now its almost 3 weeks and it still works, although it says my license expired (see incl. pic). I really don't...

Hello, The business I work for has a system running Parallels Desktop for Mac Business Edition 17.1.4 and when I go to the Account & License Window I can see an active subscription but no information pertaining to the email address the subscription is registered to. How do I find what address...

Hello, I was using the trial version of Parallels Desktop 17 for Mac in the Pro variant, which already expired, and also purchased Parallels Desktop 15 for Mac Standard in past. Now I have purchased Parallels Desktop 17 for Mac Upgrade in the Standard variant but I am unable to have it...

Has anyone had this issue before? Installed Pro version trial Time expired before IT got me a key IT purchased a Business version key I've uninstalled Pro (3 times, rebooted as well) Installed Business version, rebooted Launched Business version only to be told my trial has expired Key gets the...

I have Parallels Desktop 15 Home Edition installed on my Mac but I can't see my license in my my.parallels.com profile. There is nothing there. The PD works but I'm not sure I can use it after reinstall it or can activate after the clear OS installation. The question is... How to retrieve the...

I posted this yesterday: I have been a Parallels user for almost 12 years, going back to graduate school. I use Parallels as a platform to host Windows, which runs the Esri ArcGIS software which I use for GIS. In 2014 I introduced the company I work for to Parallels, and we have purchased around...

I have been a Parallels user for almost 12 years, going back to graduate school. I use Parallels as a platform to host Windows, which runs the Esri ArcGIS software which I use for GIS. In 2014 I introduced the company I work for to Parallels, and we have purchased around ten permanent licenses...

dear support, would you please help me with reactivating a parallels 13 license on a new mac. the option "activate on this mac" doesnt show up in the activation dialog and i have no possibility anymore to deactivate the license on the old mac. thanks... i tried the terminal options as well but no...

Can I use the Parallels DesktopStandard Edition on one device (Macbook Pro M1) but with 2-3 user accounts? Of course I will use is one at a time. Thanks!

I have been testing new releases since before PD 14 mainly for linux releases--- for this new release I tested several linux distros and windows. No complementary license as in the past? Heck I even got Parallels sunglasses, desk toy and other freebie goodies in the past (PD 13 or 14).

I installed the Windows 10 for ARM Insider edition under a VM on my M1 mac. Then I updated it to Windows 11. That worked just fine. The question now, is that Windows 11 says it's not activated. Well, that makes sense. And I'd happily buy a license. And if I click on the activation page to do...