license

Hello, I own a Parallels 12 license and a Parallels 10 license (and some other older ones). I would like to upgrade my Parallels 10 license to Parallels 13, but when I try to upgrade I am not able to notice if the license that I am upgrading its the 10 one or the twelve one. How could I be...

Is Parallels a one-time fee or annual basis? Thanks guys.

I have a Parallels Desktop Pro subscription (in my 3rd year). I've attempted to run up parallels this evening and have needed to reregister/activate. I"ve logged into my account, through the application, it's identified my subscription key etc... and is now insisting I enter a key from a...

Hi, I have two license keys registered, but need to remove the one assigned to an old computer which I do not have an access to anymore. Both are registered under my same Parallels account. How to proceed, please? My account is now in the status "Grace period", I want to renew the license for...

Recently came back to Mac, after several years of working exclusively on Windows PCs. After performing some hands-on testing with the demo versions of Parallels and Fusion, I have to say that the situation still hasn't changed much to what I knew when I last used both products. Parallels still...

Hello - we can't update our license count, we're getting this message on our billing page. I've updated our creditcard and we're paid up for the year already, how do I fix this? Screnshot below

I last bought Parallels back in 2006, I've used VMware Fusion since then. I've now decided to return to Parallels, but the upgrade does not recognise my previous license. Any help appreciated. Thanks

I am using 2 macbook pro. Never parallel. Sometime the one sometime the other one. And I should have on both parallels running. Is it possibel to switch the license form on to the other? Is it easily possible and how?

Hello, I bought a 145€ Windows 10 Home edition from the microsoft website, and installed it in parallels desktop. I had to format my Mac, I reinstalled parallels, reinstalled Windows 10, but can't reactivate it: when I enter the license key, I have the 0xC004C008 error code saying my copy of...

Hello, I just purchased a new MacBook Pro and I am unable to activate using my existing license key. After selecting "Activate on this Mac" I receive the error "This license key is associated with another Parallels account. Please sign in using this account and try again." I am unaware of any...

I recently bought a new Macbook Pro and transferred my old computer to the new one without a hitch using Time Machine; Parallels worked fine. That computer ended up having battery issues and I've now bought another new Macbook Pro. I'm in the process of setting everything up, but despite signing...

Hi! I have a new-to-me mac and am unable to use my parallels license on the new machine. How can I deactivate the license on my old machine? Thanks!

I use Paralells now since version 8 and bought every update. I always used on my two machines, one MacBook pro and one stationary Mac Pro. Since Version 13 I'm prompted to deactivate it one of the machines. Is there really a change in licensing? Do I have to buy two licenses for my two machines...

Is there a way to do a clean installation of Parallels 13 and enter the license without having to create a Parallels Account?

Hi, I got a new Mac, I am following http://kb.parallels.com/123461 to move my licence to this new Mac. As I don't have access to the old Mac, I am trying to register the licence on the new Mac, but I don't have the option to 'Activate on this Mac'. Please can you advice.

I've bought Parallels 11 a while ago and then upgraded to version 12. I noticed that under my account I now have two license keys - one new for 12 (that I successfully updated to and using every day) and a previous one for version 11. What I want is to install older (11) version on my wife's...

I have a Parallels 11 license, and I think I used that license to upgrade to 1 year of Parallels 12. The licensing is very confusing for me, so I was wondering if there is a way for you to check if the license I have can be upgraded to a one-time purchase upgrade to the normal version of...